1. Information We Collect
We collect several types of information from and about users of our website, including:
Personal Information
- Contact information (name, email address, phone number)
- Account credentials (username and password)
- Payment information for premium services
- Company information (if applicable)
Usage Data
- IP address and browser type
- Pages visited and time spent on our site
- Documents and templates accessed
- Feature usage statistics
2. How We Use Your Information
We use the information we collect for various purposes:
- To provide and maintain our service
- To notify you about changes to our service
- To allow you to participate in interactive features
- To provide customer support
- To gather analysis to improve our service
- To monitor usage of our service
- To detect and prevent technical issues
3. Data Sharing and Disclosure
We may share your personal information in the following situations:
With Service Providers
We may employ third-party companies to facilitate our service, provide the service on our behalf, or assist us in analyzing how our service is used.
For Business Transfers
If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred.
For Legal Requirements
We may disclose your information where required to do so by law or in response to valid requests by public authorities.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data:
- Encryption of sensitive data
- Regular security audits
- Access controls to personal information
- Secure data storage solutions
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal data:
- Access: Request copies of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data
- Restriction: Request restriction of processing
- Objection: Object to our processing of your data
- Portability: Request transfer of your data
To exercise these rights, please contact us using the information below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service:
- Essential Cookies: Necessary for the website to function
- Analytics Cookies: Help us understand how users interact with our site
- Preference Cookies: Remember your preferences
- Advertising Cookies: Deliver relevant ads (if applicable)
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
7. Children’s Privacy
Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: support@xlautomation.in