Legal

Privacy Policy

How XL Automation collects, uses, and protects information when you use our website, forms, training, internships, and client services.

Last updated: October 25, 2026

Privacy Policy

Last updated: October 25, 2026

XL Automation (“we”, “us” or “our”) operates the website xlautomation.in, its online tools and add-ins, and the internal publishing tool called “XL Automation Post Tool”. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. By using our website or services, you agree to the practices described here.

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1. Information We Collect

Information you provide

  • Contact details such as your name and email address when you contact us, comment, or register.
  • Login credentials, if you create an account.
  • Company details and payment information, if you purchase premium services or add-ins.
  • The content of any support request or message you send us.

Information collected automatically

  • IP address, browser type and device information.
  • Pages visited, templates and tools accessed, and feature usage.
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2. How We Use Your Information

  • To provide, operate and maintain our website, tools and services.
  • To notify you of changes and communicate updates.
  • To provide customer support.
  • To analyze usage and improve our website and services.
  • To monitor usage, detect and prevent fraud, and fix technical problems.
  • To keep our services secure.

3. Facebook Page Publishing (XL Automation Post Tool)

XL Automation operates an internal tool, “XL Automation Post Tool”, that uses Meta’s Graph API to publish content to Facebook Pages owned or managed by XL Automation. The tool runs from a Google Sheet using Google Apps Script.

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Data we access through Facebook

When a Page administrator authorizes the tool, we receive:

  • The Page ID and Page name.
  • A Page access token granted by the Page administrator.
  • The post content we prepare (text, links, image or video URLs).
  • The post ID, status and any error message returned by Facebook after publishing.

Permissions requested

The tool requests the permissions pages_show_list, pages_read_engagement and pages_manage_posts. They are used only to publish posts to the Page and record their status.

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Data we do not collect

We do not access personal profile information, friends lists or private messages, and we do not collect personal data of people who visit, follow or comment on the Page.

How we use and store this data

Data is used only to schedule and publish posts and to record their status. Access tokens are stored in the Script Properties of XL Automation’s Google account, and post details are stored in Google Sheets in that account. We do not sell, rent or share this data, and we do not use it for advertising or profiling.

Retention, deletion and revoking access

We keep this data only while the tool is in use. When access is revoked or you send us a deletion request, we delete the tokens and related records within 30 days. You can remove the app at any time in Facebook under Settings & privacy > Settings > Apps and Websites (called “Business Integrations” in some versions). See our Data Deletion Instructions.

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Our use of data received from Facebook follows Meta’s Platform Terms and Developer Policies.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information only:

  • With service providers who help us operate, host or analyze our services, under appropriate confidentiality obligations.
  • In connection with a business transfer, such as a merger, acquisition or sale of assets.
  • Where required by law, or by a court or public authority.
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5. Cookies and Tracking Technologies

We use cookies and similar technologies to keep the site working and to understand how it is used. These include:

  • Essential cookies needed for the site to function.
  • Analytics cookies that help us understand how users interact with our site.
  • Preference cookies that remember your settings.
  • Advertising cookies used to show ads (see the next section).

You can set your browser to refuse or delete cookies. Some parts of the site may not work properly if you do.

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6. Advertising and Third-Party Services

We use Google AdSense to show ads on our website. Google and its partners use cookies to serve ads based on your visits to this and other websites. You can opt out of personalized advertising at Google Ads Settings or aboutads.info. For details on how Google uses data, see Google’s advertising policies.

We may also use third-party analytics services. We do not control the cookies set by third parties, so please review their own privacy policies.

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7. Data Security

We take reasonable steps to protect your information, including encryption of sensitive data, security reviews, access controls and secure storage. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

8. Data Retention

We keep personal information only as long as needed for the purposes in this policy, to meet legal obligations, resolve disputes and enforce our agreements. When information is no longer needed, we delete or anonymize it.

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9. Your Data Protection Rights

Depending on where you live, you may have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate or incomplete data.
  • Request deletion (erasure) of your data.
  • Restrict or object to certain processing.
  • Receive your data in a portable format.
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To make a request, email support@xlautomation.in. To delete data connected to our Facebook tool, follow the Data Deletion Instructions. We will respond within a reasonable time and within any period required by law.

10. Children’s Privacy

Our services are not directed to anyone under 13, and we do not knowingly collect personal information from children. If you believe a child has given us personal information, contact us and we will remove it.

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11. Links to Other Websites

Our website may link to third-party sites. We are not responsible for their content or privacy practices, and we encourage you to read their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are posted on this page with a new “Last updated” date. Please review it periodically.

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13. Contact Us

If you have questions about this Privacy Policy, contact us:

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