We want you to have a smooth experience with our paid services. If you are not satisfied with a purchase, you may request a refund within 3 days of the purchase date, subject to the conditions below.
1. Refund Eligibility
You may request a refund within 3 days if:
- Incorrect charges: You were charged incorrectly or more than once.
- Technical issues: A technical problem prevented you from using the purchased service.
- Service mismatch: The service was not provided as described.
2. Non-Refundable Situations
Refunds may not be provided when:
- The request is made more than 3 days after purchase.
- The purchased service, credits, or features have been substantially used.
- The issue is caused by your device, browser, internet connection, or third-party software.
- There is evidence of fraud or abuse.
Free tools and services are not eligible for refunds.
3. How to Request a Refund
Email us at support@xlautomation.in within 3 days of your purchase.
Please include:
- Your name
- Purchase email
- Order/transaction ID
- Reason for the refund
4. Refund Processing
Approved refunds will normally be returned to the original payment method. The time taken for the refund to appear may depend on your bank or payment provider.
5. Changes to This Policy
We may update this Refund Policy when necessary. Any changes will be posted here with a revised “Last Updated” date.
6. Contact Us
For refund-related questions, contact: support@xlautomation.in